
Additional Support and Resources
At Make a Joyful Noise Wellbeing and Counselling we love to help kids be their best, but we aren't set up to help in crisis situations. So we've made this list of support services and other resources that may be helpful to you and your family.
Ambulance, Police, Fire: In an emergency, call 000 without delay
Lifeline
“24-hour crisis support, suicide prevention, mental health, and domestic and family violence prevention services for those experiencing emotional distress.”
Ph: 13 11 14
Kids Helpline
“free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged five to 25”
Ph: 1800 55 1800
https://www.kidshelpline.com.au/
Virtual ED
“a public health service for non-life-threatening emergencies” Offers 24/7 telehealth emergency department support.
Bairnsdale Hospital Emergency Department
Address: 122 Day Street, Bairnsdale VIC 3875, Australia
SuicideLine Victoria
“free professional 24/7 telephone and online counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues..”
Ph: 1300 651 251
13YARN
“first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week”
Ph: 13 92 76
Safe Steps
“provides … 24/7, inclusive and confidential, family and domestic violence crisis support service…”
Email: safesteps@safesteps.org.au
Beyond Blue
“is a major Australian not-for-profit mental health organization. Founded in 2000, it provides free, confidential 24/7 counselling, mental health coaching, and support resources for anyone affected by anxiety, depression, and suicide.”
24/7 phone access
Ph: 1300 22 4636
https://www.beyondblue.org.au/
Maternal and Child Health
“(GLCH) Maternal and Child Health service is free and available to all families with a child aged 0 to 6. The service provides a series of regular health checks, advice and information for families with a qualified Maternal and Child Health (MCH) nurse.”
Maternal and Child Health Line (24/7) – for health concerns for 0-6 year olds in between appointments:
Ph: 13 22 29
To book an appointment in East Gippsland:
Ph: 5155 8300
https://glch.org.au/medical-and-nursing/maternal-child-health/
Victorian Poisons Information Centre
“The Victorian Poisons Centre provides advice to the Victorian public and to health care providers about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp or other creature.”
24/7 Phone Access
Ph: 13 11 26
https://www.austin.org.au/poisons/
Headspace
“ …support young people (12-25 year olds) with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support. With a focus on early intervention, we work with young people to provide support at a crucial time in their lives – to help get them back on track and strengthen their ability to manage their mental health in the future.”
The Orange Door
“Help for people who are experiencing or using family violence or who need support with the care and wellbeing of children and young people.”
Bairnsdale - The Orange Door - 148 Main St, Bairnsdale VIC 3875
Opening hours - Mon-Fri: 9:00am to 5:00pm
Email: oga@orangedoor.vic.gov.au
Ph: 1800 512 358
https://www.orangedoor.vic.gov.au/
Hey Sigmund
Excellent resources tailored to kids and teens experiencing anxiety.
Relationships Victoria
Free tip sheets and booklets for a variety of challenging situations.
https://www.relationshipsvictoria.org.au/resources/
Bully Zero
Resources to help with preventing and responding to bullying behaviours.
https://www.bullyzero.org.au/resources
Raising Children Network
"free, reliable, up-to-date and independent information" about parenting in Australia.
https://raisingchildren.net.au/
Royal Children's Hospital Melbourne
Kids Health Info Fact Sheets
Evidence-based fact sheets for kids health issues.
https://www.rch.org.au/kidsinfo/fact_sheets/%20#tab-A
